Frequently Asked Questions
Get all the details on shipping, returns, and our iconic tracksuits.
How do I know what size to order?
Our items generally run true to size, but since many of our velour styles feature a slim, Y2K-inspired fit, we recommend checking the 'Size Guide' on each product page for specific measurements.
What is your return policy?
We accept returns on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How should I care for my velour tracksuit?
To keep your velour looking plush, we recommend machine washing inside out in cold water on a gentle cycle and tumble drying on low or hanging to dry. Avoid ironing directly on the velour fabric.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected shipping method.
Can I track my order once it has shipped?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay for your convenience.